This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

  • Meldrik@lemmy.wtf
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    4 months ago

    Why is “drama” on Lemmy always highly exaggerated by people?

    “Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?

  • isaacd@lemmy.world
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    4 months ago

    This is why email never caught on. Who wants to choose between Gmail, Yahoo, MSN, Proton, and Comcast? A successful email service would be one where you can only communicate with users of the same email service. /s

    • Octagon9561@lemmy.ml
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      4 months ago

      People these days look weird at you if don’t use Gmail so you can’t see their Google Calendar invite or some other thing that only works with Google… People are literally pushing tech monopolies.

      • Glitchvid@lemmy.world
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        4 months ago

        I still see lots of different emails out there, outlook/hotmail is still huge, yahoo occasionally, icloud in the US.

        Among my techy friend circle all of us have either our own self hosted mail, a ‘privacy’ company email, or something in the middle.

        All to say, I don’t think it’s that uphill of a battle for the very large percentage of Internet users to accept the way federation works.

        • ArtificialHoldings@lemmy.world
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          1 month ago

          I maintain my old hotmail account, but I also have 3 different gmail accounts. I also have a google account associated with my hotmail account so I can do things like keep a calendar and use Google docs with it. I imagine lots of people don’t realize you can make a Google account with an existing email, so they just switch.

  • ProdigalFrog@slrpnk.net
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    4 months ago

    Greenleaf is pretty massively exaggerating about the extent of defederation, as only a handful ever get defederated regularly, certainly not enough to call it ‘wars’.

    As for UX, there’s definitely room for lots of improvements, especially in making it easier to explore another instances local communities from within your own insinstance without explicitly subbing to them all or using lemmyverse.net.

    But I don’t think the very concept of different instances is truly a barrier or bad UX, that other user is just giving lazy excuses for not switching away from Reddit.

    If that was a legitimate issue, MMO’s (which also often have servers the player needs to choose) wouldn’t have the userbase they do. Nor would Email have taken off.

    Even if Lemmy was one big simple centralized server, that user would just come up with another reason they couldn’t switch.

    “Oh, it’s too small, my niche communities aren’t there”

    “The UI isn’t as nice”

    “The mod tools aren’t as good”

    Etc.

  • lambalicious@lemmy.sdf.org
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    4 months ago

    I don’t get how people get hung on choosing a server when people have been chosing a starter Pokémon since 1998 without any major issues. And you get just about the “same” amount of practical info.

    Really, what tiktok does to a generation…

    • FarraigePlaisteaċ@lemmy.world
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      4 months ago

      Nothing to do with TikTok or this generation. Most users find it complicated and insulting them won’t change reality. I’ve learned that the hard way from my years trying to convert people to Linux.

      What Lemmy and Mastodon need to do is to have one canonical instance that they manage well themselves. Everyone gets signed up to that initially and those who want to transfer to another instance afterwards can. That alone could have prevented BlueSky taking the lead the way it did.

      • lambalicious@lemmy.sdf.org
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        4 months ago

        Everyone gets signed up to that initially and those who want to transfer to another instance afterwards can.

        That’s the second big problem hidden in this model: account migration doesn’t currently work (nor do I know of an ETA for feature release).

        Not to mention the first problem: this heavily promotes centralization which is what caused this whole mess in the first place.

        • FarraigePlaisteaċ@lemmy.world
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          4 months ago

          Absolute centralisation caused the mess. My suggestion is just initial centralisation. It lets people get active with the platform while they figure out the basics rather than paralysing them with options up front.

    • granblu @lemmy.world
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      4 months ago

      Picking a starter is easy. Everyone knows that pokémon is a game about collecting creatures, and everyone knows what fire/ water/ grass is, so no one’s gonna be stumped. Not everyone is gonna immediately know what an instance is, or what it does, or what it’s there for

  • IonicFrog@lemmy.sdf.org
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    4 months ago

    People forget that user experience isn’t just the stuff on the screen you interact with. There is a governance piece that is lacking in a lot of instances, and in the open source community as a whole. A lot of the successful projects out there are backed by some kind of foundation.

    Take a look at the latest Hexbear drama. Some person out there owned the domain for their instance and let it expire. Now they are in a bidding war with a crypto site with a hexagon-related name. If they had formed some kind of organization or entity that registered the domain and owned the instance, this probably wouldn’t have happened. Their users wouldn’t get redirected to a domain auction site when trying to access the site. That’s not an ideal user experience. It destroys trust.

    SDF being a 501c(7) is one of the reasons that it’s my home instance. For me, it provides a level of trust that an instance run by some random person on the internet doesn’t. If there is a big federation/defederation debate, then it’s really up to the membership to decide, and not a collection of admins or a single person getting the vibe of the users.

    Another thing to remember is that Lemmy really shouldn’t be competing against Reddit. The purpose of Reddit is to have the user generate content in order to keep the user’s attention on the site so they can sell targeted advertisements. This is the basic business model for all of commercial social media. It has nothing to do with creating communities. That is secondary. If you want more people on Lemmy so that there is more content for you to consume, just stay on Reddit or TikTok. They need to sell ads in order to fund model training to keep your engagement up in order to sell more ads in order to provide quarterly growth to their shareholders. If you want more people on Lemmy because more brains mean better communities, then focus the communities.

    The real opportunity for the fediverse is getting a lot of the existing non-profits, social organizations, and other types of communities to set up their own instances. This answers the “what instance do I join?” question by joining the instance associated with the community you’re already involved in. Another reason I’m on SDF is retro computing. If you’re really into your local makerspace, then you probably have a community ready to go for a Lemmy instance. If you’re involved in your HOA and you all have a Facebook page or are all over Nextdoor, maybe set up a Lemmy instance. In all these cases, the organizational infrastructure is there for the administrative stuff like getting a domain and paying for hosting.

    Also, I’m old enough to remember that Facebook took off when everyone’s parents started joining. Imagine if the AARP rolled out a Lemmy instance. They are big enough put some serious money into development. You would probably get a lot of accessibility improvements.

    P.S.

    Check out how theATL.social is organized. The guy did as a LLC, but he seems to be community focused and transparent.

    https://yall.theatl.social/post/201135

    https://opencollective.com/theatlsocial

    https://yall.theatl.social/communities

  • JasSmith@sh.itjust.works
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    4 months ago

    IMHO, the UX is bad, but the user base is also repellant. It’s further left than Reddit so most people who jump in bounce right off. That’s going to be difficult to change organically. Especially because most users respond to this with “good.” So there’s definitely no appetite to appeal to a wider audience. I predict Lemmy will become increasingly ideologically partisan and isolated.

    • areyouevenreal@lemm.ee
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      4 months ago

      I don’t think partisan is even the right word here as many Lemmy users are too far left for mainstream political parties. In fact I am further left than most any mainstream party, but am still considered a capitalist shill by people here.

      • dreadbeef@lemmy.dbzer0.com
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        4 months ago

        Leftists and ultra right wing were starting to get banned on Reddit long ago and federation and internet archtiecture and infrastructure is made by generally leftists and libertarian types. Gab is fediverse software. Lemmy.ml and hexbear are ex chapotraphouse folks. So yeah, lots of leftists and libertarian types are around these niche and relatively new (I started using the fediverse nearly 10 years ago lol). Surprise pikachu face when normal people stop using reddit and twitter and see leftists having discussions out in the open without recourse since they were shielded from them by corporations, but it shouldn’t be that surprising honestly

    • zeppo@lemmy.world
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      4 months ago

      Um… okay, if the fairly mainstream for our demographic politics here repels certain people, good.

      • JasSmith@sh.itjust.works
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        4 months ago

        Especially because most users respond to this with “good.”

        good.

        Your comedic timing is impeccable.

        • zeppo@lemmy.world
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          4 months ago

          Sure. You complained about that opinion, but it doesn’t mean I can’t hold that opinion. I don’t agree with your observations or conclusions. We don’t need more dimwit asshole conservatives here, if that’s what you mean by ‘wider audience’. That group already whines that Reddit is too leftist for them. I don’t really agree that Lemmy is more extreme in that regard, other than specific instances like .ml or grad. The politics I see here are not more extreme and I don’t find the user base ‘repellant’ at all, and I hold fairly typical US left views (would like more socialism, believe in human rights, universal healthcare, oppose racism, etc).