• 1 Post
  • 54 Comments
Joined 2 years ago
cake
Cake day: June 18th, 2023

help-circle
  • With all the AI rollout in customer support, I’ve essentially built up a habit of almost immediately trying to get in touch with a human if the bot doesn’t give me what I’m looking for right away. My experience is that in most cases, the bot will try to walk me in circles, recommending that I try stuff I’ve already tried (that’s why I’m contacting support). In all those cases, the bot isn’t saving the company any time, it’s just wasting my time and making me irritated.

    In some cases it does save them support capacity, if only because I eventually give up on getting any support and just quit the service.




  • Someone who actually believes in their own message, and honestly believes that the political agenda they’re working for are important, to the point of putting this things ahead of themselves.

    When you lose, you can choose to lie down and give up, or you can pick yourself up and keep fighting. I’m not an ardent critic of Harris, but she clearly chose the former. The same goes for Hillary Clinton. Both these people had/have huge platforms that they could use to front politics and help build up other candidates for future elections, not only presidential, but local, senate and house elections too. They have chosen to disappear from politics instead.




  • Tbh, to me, a replacement for facebook is what I’m looking most for. I used to use facebook a lot to organise stuff with different friend-groups, and now that most people don’t ever use it, that’s a lot harder.

    Facebook was the de-facto primary communication channel for organising events or coordinating hobby groups. It honestly makes me sad that they broke it to the point where I have a hard time inviting old friends that live out of town to a summer party or something. Likewise, I have a hard time being invited to stuff because I practically never check facebook.

    Friendica may take over facebooks role at some point, but it’s nowhere close yet. I made an account just to be on there for if/when it starts taking off. I hope the gap is filled sooner rather than later.



  • It can be legitimate to ask “why do you want to do X” so that you can help find a solution to the underlying problem. Saying “you shouldn’t do X” without knowing what the underlying problem is is the epitome of unhelpful and overbearing.

    It’s literally a meme that devs have some obscure problem, and the only online resource they find is a forum post with one of

    • nvm, I fixed it (no further explanation)
    • Marked as duplicate (link to question about something different but related)
    • “You shouldn’t do this, here’s how to do something else” (cannot do Y, that’s why I’m trying to do X)


  • The question isn’t who exclusively has a landline, or why OP needs to call a landline. They’ve stated that they need to be able to call a landline: It’s safe to assume that they are aware of the existence of smartphones and internet-based calling services, and have concluded that it doesn’t serve their needs, which is why they’re asking for help calling a landline. Responding that they don’t need to call a landline reads like the classic stackoverflow response of “you don’t need to do <thing the question asks how to do>”.







  • thebestaquaman@lemmy.worldtoLemmy Shitpost@lemmy.worlddoctors
    link
    fedilink
    arrow-up
    22
    arrow-down
    4
    ·
    2 days ago

    When you look at how strongly obesity correlates with everything from back- and knee pains to weakened immune response to sleep issues and cardiovascular disease…

    When a severely obese person has any of the above, it’s reasonable, scientifically backed diagnosis/prescription to say “these issues will probably go away by themselves if you lose weight”. This is about treating the cause and not the symptoms: When severely obese people are heavily over-represented among those with a certain disease or problem, you can try treating the symptoms, but should expect that they return rather quickly.

    Of course, there are cases where the issues come from something else, but no matter who goes to the doctor with health issues, their first response will be to try to treat the post probable cause.


  • I definitely have a hangup on students I teach saying something along the lines of “I don’t know how to get started on this, I asked GPT and…”. To be clear: We’re talking about higher-level university courses here, where GPT is, from my experience, unreliable at best and useless or misleading at worst. It makes me want to yell “What do you think?!?” I’ve been teaching at a University for some years, and there’s a huge shift in the past couple years regarding how willing students are to smack their head repeatedly against a problem until they figure it out. It seems like their first instinct when they don’t know something is to ask an LLM, and if that doesn’t work, to give up.

    I honestly want shake a physical book at them (and sometimes do), and try to help them understand that actually looking up what they need in a reliable resource is an option. (Note: I’m not in the US, you get second hand course books for like 40 USD here that are absolutely great, to the point that I have a bunch myself that I use to look stuff up in my research).

    Of course, the above doesn’t apply to all students, but there’s definitely been a major shift in the past couple years.