• hushable@lemmy.world
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        1 year ago

        one time, I asked and got a reply that it has been answered already, followed by a rant of why the hell people were asking the same question over and over again. IDK man, maybe you could update the installation instructions in your readme, then people wouldn’t be flodding discord with the same question over and over again.

        (it was regarding the project being incompatible with the newest version of a library and you had to manually install an older version to get it to work)

  • OneCardboardBox@lemmy.sdf.org
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    1 year ago

    Firstly, discord is entirely the wrong medium for documentation.

    Secondly, documentation should be at least as accessible as the code. That is to say, if I can view the code without creating an account for some service, then I should also be able to read the documentation too.

    • dustyData@lemmy.world
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      1 year ago

      Documentation is bad enough. But it’s worse when that’s the only channel to get support. I once read a project maintainer boast that they never read the bug reports and issues on github and if anyone had a bug to just chat him up discord. I mean, dude, no wonder nobody uses your software or takes it seriously. Much less want to collaborate on the development.

      • shadow@lemmy.sdf.org
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        1 year ago

        I can’t understand why someone would want to do that. Maybe it’s my help desk and IT upbringing, but for the few software tools and things I’ve made, if you chat me without filing a bug/issue on GitHub, I’m not gonna help you.